Plan Your Visit

Visit us Monday to Saturday from 10:00 to 20:00

Working hours
Open from Mon to Sat from 10:00 - 20:00h
Food Court : 10:00 - 20:00h
View all schedules

General contacts

General contacts

+49 (0) 30 269 340 -
Rental Mall Spaces
030 269 340
Centre Management
+49 (0) 30 269 340 –
+49 (0) 30 269 340 -
Alexa Press Office
+49 (0) 211
Social networks

Access & Contact – find your way to ALEXA

Nearby the famous Alexanderplatz ALEXA Berlin is located, the address is Grunerstraße 20 in Berlin-Mitte. You can expect 170 different shops over three floors filled with the newest fashion, street style and restaurants. We are also the place-to-be for great events.

Below you find information about important contacts and how to get to the centre.

Important contacts of ALEXA – just ask us

If you have general questions, requests or complains about the centre, you can call our staff members at the information +49 030 269 340 121 or send them an email at

The Center Management is also available under this email address and the following number +49 030 269 340 121 – 0.

For requests about renting ad space in the centre, Lisa Reder will help you out. Her number is +49 030 269 340 133 or send her an email

The center has room for big events of every kind. If you are looking for renting business space, please contact +49 0211 436 162 46 or via email

We have a wide range on business spaces in different sizes, perfect for your business. Our staff would love to advise you individually for your needs.

Responsible for Marketing is Lisa Reder: +49 030 269 340 133 /

The press agency can be reached by phone +49 211-23095-902 or via email

You are interested in the stores of ALEXA? Here you can find all storesneatly sorted into different categories. Before visiting ALEXA, check out the business site, there you can find contacts of the lost-and-found office and services we offer.

See you soon at the ALEXA and safe travels!FALEXA


Easy parking in the city – at the ALEXA Centre

Drive to car park: directly at ALEXA, entrance on Alexanderstraße

Parking fee: First hour 1,30 Euro, the second hour 1,60, every following hour 2,00 Euro – 12 Euros max. per day

Opening hours: 07.00 am – 00.30 am (Exit 24 hours)

If you aren’t afraid of driving in a big city you can be happy to find 1.600 parking spots waiting for you. The entrance to the underground car park is on Alexanderstraße. You can park right in the center of Berlin and you won’t have to pay more than 12 Euros a day! Be aware that the entrance height is 1,95 Meter max. The car park hours are longer than the centre opening hours, it is open from 07.00 am till 00.30 am and you can always exit the park car. If you have further questions, just call, the staff will help you out.

Visit us by bus & train – it can’t be more central

Berlin is the capital city of Germany and has an excellent infrastructure. There is no need to use the car, public transportation will bring you to the shopping centre ALEXA. The bus and underground station “Alexanderplatz” is nearby.

You can use these lines to get to ALEXA:

  • Regular bus lines: 100, 200, 248, M48 and TXL
  • Night buses: N5, N8, N42 und N65
  • Underground railway: U2, U5, U8
  • Suburban railway: S3, S5, S7 und S 75
  • Regional railway: RE1, RE2, RE7, RE14
  • Intercity transport: Vogtland-Express (Berlin–Plauen) and Harz-Berlin-Express (Berlin–Magdeburg–Halberstadt–Thale/Vienenburg)

To check which transportation will be the best and most affordable one, go to the website of BVG or Deutsche Bahn . There is also an App “DB Navigator” or “Fahrinfo Berlin” you can use. Other bus or railway stops nearby are „Alexanderplatz Bahnhof (S+U) / Memhardstr“ or „Berlin Alexanderplatz“.